Making The Move

Transitioning To Electronic Medical Records

The transition from a paper-based chart to EMR is a revolution.  The benefits are enormous:  improved efficiency, reduced costs, increased revenue, and the tools to provide the highest quality of patient care.  But there is a cost.

Besides the initial upfront cost of the hardware and software, most EMR companies will tell you to be prepared to take a big hit in your production for several months.  That hasn't been our experience.

Here's why:  The three keys keys to a smooth and successful transition are:

  • Proper Preparation
  • On-Site Support
  • A Phased Approach

We do implementation right!

We begin with a walk-through.  We evaluate your physical office layout and make recommendations to the best use (and location) of devices.  We gather data on your practice - how you work now, what works best for you - and determine your practice's optimal system configuration.  We work with your IT vendor to ensure the hardware is setup the way that is best for you.  Then we begin training.

We use a phased approach.  Phase I begins with Order Entry.  In this phase, doctors are simply selecting patients from the schedule (a single click), selecting problems, procedures, labs, imaging orders, and prescribing medications (electronically).  Most of this phase involves checking boxes on an on-screen encounter form that replaces its paper counterpart.

Our initial goal is this: Use the system on two patients in the morning and two in the afternoon.  (Most start off doing this in their office after the visit).  After you've begun, we instruct you to gradually increase, at your own pace, until you are doing order entry for 100% of your patients in the exam room.

When you have finished Phase I, we begin Phase II: Documenting History & Exam.  It is in this phase that we replace your paper note with a note in the EMR.  Here, we guide you through the process of entering your HPI and documenting your exam.

The initial goal again is, do two patients in the morning and two in the afternoon.  As you increase your comfort level and proficiency, we encourage you to gradually increase the number of patients for whom you use it until you ultimately are documenting your note for 100% of your patients in the exam room.

How long does it take?

That's entirely up to you!  Some reach full implementation in just two weeks.  Most stretch it out to two months.  Some providers in a practice progress quicker than others.  That's entirely okay.  The important thing is, gradual, sequential learning, at your pace, with no added stress, and no loss of production.

All of this occurs with the help of on-site support - we're there to guide you through it - and your own implementation manager.

Note:  Training and on-site support are purchased by sessions.  We will make a recommendation as to what we believe will work best for you, but you purchase as many as you want.

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